Assistant Officer

Hang Lung Group Limited (SEHK stock code: 00010) has been engaged in real estate development since 1960. Through its subsidiary Hang Lung Properties Limited (SEHK stock code: 00101), the Group manages a portfolio of over 3.5 million square meters of retail, office, residential, and hotel properties across Hong Kong and the Chinese Mainland.

The Group’s diverse portfolio in Hong Kong includes office towers and malls in prime districts, as well as luxury residential developments in prestigious areas. In the Mainland, under the signature “66” brand, the Company’s mixed-use and retail developments are regarded as premium landmarks, strategically located in the hearts of key cities of Shanghai, Shenyang, Jinan, Wuxi, Tianjin, Dalian, Kunming, Wuhan, and Hangzhou.

Our people are the precious asset of the Hang Lung family and the key to our success. They drive forward our development through their commitment, professionalism and caring services. As we extend our business horizons, we continue to devote significant resources and energy to developing the expertise and skills of our outstanding team.

Integrity, Sustainability, Excellence, and Openness are at the heart of who we are. If you share these values, you could be the talent we are looking for. Join us and grow with us.

Responsibilities:

1. Assist the Department Manager in handling the department’s daily operations and administrative tasks.
2. Take full responsibility for the daily operation, maintenance, troubleshooting, and system upgrades of the POS system and network infrastructure.
3. Lead and guide POS duty engineers in performing POS system maintenance, assist them in improving their technical capabilities, and manage POS asset inventory and statistics.
4. Be responsible for the daily maintenance and upkeep of all IT office equipment.
5. Monitor the completion and quality of IT services, develop long-term effective solutions for recurring issues, and prepare IT service reports.
6. Provide technical support to POS system users and conduct requirement analysis for business changes, system enhancements, and upgrades.
7. Supervise the service quality of duty engineers, including their professional appearance, conduct, and use of courteous service language.
8. Complete other duties and assignments as delegated by management.

Qualifications:

1. Bachelor's degree or above.
2. At least 1 year of experience in an administrative assistant role or IT-related position.
3. Proficient in the installation, configuration, and maintenance of computer operating systems and application software.
4. Familiar with various office electronic equipment and devices.
5. Embracing our values of integrity, sustainability, excellence and openness.

We are an equal opportunity employer and are committed to fostering a diverse workforce and an inclusive workplace where employees are treated with respect. We welcome applications from all qualified candidates regardless of race, ethnicity, color, gender, age, religion, disability, marital status, or any other characteristic protected by Hong Kong law.

If you have specific needs that require reasonable accommodation during the recruitment process, please let us know. 

Personal Information Collection Statement (For recruitment purposes)

Information collected by Hang Lung Properties Limited and/or its associated companies will be treated in strict confidence and will be used exclusively for recruitment and other employment-related purposes. Information collected may be disclosed to such person or organization for the purpose of verifying the accuracy of the information provided by the applicant. The provision of true, complete and accurate information required in support of applications is necessary for selection purposes. Failure to do so may affect the processing and outcome of your application. Applicants who do not hear from us within 8 weeks from the date of application may consider their applications unsuccessful and their personal data will typically be destroyed within 12 months after rejection of the application. Applicant has the right to request access to and correction of your personal data in writing to “Data Protection Officer of Hang Lung Properties Limited” at 28/F, Standard Chartered Bank Building, 4 Des Voeux Road Central, Hong Kong.

For further information, please refer to Hang Lung Properties Limited’s Privacy Statement at https://www.hanglung.com/en-us/special-pages/privacy-policy-statement.