IT Business Analyst

Company Overview
Hang Lung Properties Limited, a constituent stock of the Hang Seng Index and Hang Seng Corporate Sustainability Indices in Hong Kong, is a leading real estate developer in Hong Kong and mainland China. Boasting a diversified portfolio of investment properties in Hong Kong, we have progressively branched out into the Mainland since the 1990s, building, owning and managing world-class commercial complexes in key cities that have earned international acclaim for their exceptional quality of architectural design, services and sustainable features.

Our people are the most precious asset of the Hang Lung family and the key to our success. They drive forward our development through their commitment, professionalism and caring services. As we extend our business horizons, we continue to devote significant resources and energy to developing the expertise and skills of our outstanding team. 

We are looking for people who are talented, energetic, self-motivated team players. Are you ready to join us now?

Responsibilities:

• Collaborate with vendors to co-develop user-friendly digital solutions, including CRM (e.g. Salesforce), CMS, mobile apps, websites, WeChat, and AI tools that support exceptional customer experiences.
• Assist in reviewing code quality, documentation, and technical deliverables from vendors to ensure maintainability, security, and adherence to standards.
• Support the team in maintaining digital platforms and help implement new features related to footfall tracking, payment gateways, and other mall technologies.
• Gather business needs and operational feedback from internal teams to propose improvements to existing solutions or workflows.
• Help prepare basic technical documents such as user flow diagrams and product requirement specs to support development.
• Manage internal documentation, filing systems, and submission workflows to ensure smooth team operations and compliance with company policies.
• Provide logistical and administrative support for project coordination, meeting scheduling, procurement processes, and internal reporting.
• Learn and contribute to discussions about system design and architecture, with guidance from senior team members or solution architects.
• Coordinate across departments to monitor project schedules, assist in managing resources, and follow up on task progress.
• Stay curious about new technologies that can improve retail experience and participate in proof-of-concept (POC) trials in our malls.
• Support initiatives that bridge online and offline touchpoints across malls to provide seamless Hang Lung brand experiences.

Qualifications:

• Bachelor's degree in Computer Science, Engineering, Information Systems, e-Commerce, or related disciplines
• At least 3 years of experience in digital product development, web/mobile app projects, or internship experience in related areas
• Basic understanding of system architecture and familiarity with code versioning tools (e.g. Git/GitHub); prior exposure to code review is a plus
• Enthusiastic learner with a proactive mindset and strong collaboration skills
• Organized and able to support multiple projects in a fast-paced environment
• Clear communicator with the ability to explain technical ideas in a simple and structured way
• Strong interest in new technologies, digital trends, and how they can improve user experiences
• Proficient in written and spoken English and Chinese (Cantonese and Mandarin)
• Embracing our values of integrity, sustainability, excellence and openness.

We are an equal opportunity employer and welcome applications from all qualified candidates. We offer an attractive remuneration package and excellent prospects for career advancement to the right candidate. Please send detailed resume to Human Resources Department by clicking “Easy Apply” button. For more information about our Company, please visit our website: http://www.hanglung.com/ Please read the following Personal Information Collection Statement before applying.

Personal Information Collection Statement (For recruitment purposes)

Information collected by Hang Lung Properties Limited and/or its associated companies will be treated in strict confidence and will be used exclusively for recruitment and other employment-related purposes. Information collected may be disclosed to such person or organization for the purpose of verifying the accuracy of the information provided by the applicant. The provision of true, complete and accurate information required in support of applications is necessary for selection purposes. Failure to do so may affect the processing and outcome of your application. Applicants who do not hear from us within 8 weeks from the date of application may consider their applications unsuccessful and their personal data will typically be destroyed within 12 months after rejection of the application. Applicant has the right to request access to and correction of your personal data in writing to “Data Protection Officer of Hang Lung Properties Limited” at 28/F, Standard Chartered Bank Building, 4 Des Voeux Road Central, Hong Kong.

For further information, please refer to Hang Lung Properties Limited’s Privacy Statement at https://www.hanglung.com/en-us/special-pages/privacy-policy-statement.