Senior Officer - Marketing

Company Overview
Hang Lung Properties Limited, a constituent stock of the Hang Seng Index and Hang Seng Corporate Sustainability Indices in Hong Kong, is a leading real estate developer in Hong Kong and mainland China. Boasting a diversified portfolio of investment properties in Hong Kong, we have progressively branched out into the Mainland since the 1990s, building, owning and managing world-class commercial complexes in key cities that have earned international acclaim for their exceptional quality of architectural design, services and sustainable features.

Our people are the most precious asset of the Hang Lung family and the key to our success. They drive forward our development through their commitment, professionalism and caring services. As we extend our business horizons, we continue to devote significant resources and energy to developing the expertise and skills of our outstanding team. 

We are looking for people who are talented, energetic, self-motivated team players. Are you ready to join us now?

Responsibilities

• Be responsible for all assigned CRM marketing and loyalty campaigns.
• To assist in planning and implementation of marketing activities integrating with CRM program to achieve marketing goals
• Execute promotional campaigns independently according to CRM plan, coordinate communications with various channels
• To support the development, implementation and content management of a loyalty program and app enhancements
• To plan for always-on CRM communication, maximizing the usage of own communication channels, with content development
• Work closely with cross-functional teams for system setting, in both campaign basics and communication plan.
• To monitor the program, generate and consolidate performance reports with analysis and insights regularly
• To support the Marketing Manager to drive campaign efficiency and conduct evaluation for programs effectiveness
• Participate in ad hoc projects as assigned
• Lead and growth sub-ordinate on task assigned.

Requirements

• Degree in Marketing, Computer Science, e-Commerce, IT or related Business Administration discipline
• 4-5 years or above work experience in CRM program
• Understanding on app of loyalty program / retail marketing / shopping mall
• Knowledge in CRM software such as Salesforce and marketing cloud will be privileged
• Strong database management skill and programming skill
• Self-motivated, Creative, analytical, dynamic and a good team player
• Customer-oriented with excellent communication and interpersonal skills
• Proficient in both spoken and written English and Cantonese
• Good computer skills on MS Word, Excel and PowerPoint

We are an equal opportunity employer and welcome applications from all qualified candidates. We offer an attractive remuneration package and excellent prospects for career advancement to the right candidate. Please send detailed resume to Human Resources Department by clicking “Easy Apply” button. For more information about our Company, please visit our website: http://www.hanglung.com/ Please read the following Personal Information Collection Statement before applying.

Personal Information Collection Statement of Hang Lung Properties Limited

“Personal Data” in this statement has the same meaning as “personal data” in the Personal Data (Privacy) Ordinance (Chapter 486 of the Laws of Hong Kong) (“PDPO”). Personal Data collected by Hang Lung Properties Limited and/or its associated companies (the “Hang Lung Group”) will be treated in strict confidence and be used exclusively for recruitment and other employment-related purposes and will be disclosed or transferred to the responsible person(s) concerned with applicants’ applications. The provision of true, complete, accurate and up-to-date Personal Data required in support of applications is necessary for selection purposes. Failure to do so may affect the processing and outcome of applications. Personal Data provided by successful candidates will be retained as part of Hang Lung Group’s employee records for employment and benefit-related purposes. Applicants who do not hear from Hang Lung Group within 8 weeks from the date of application may consider their applications unsuccessful and their Personal Data will be deleted or destroyed within 12 months from the date of application. Applicants have the right to request access to and/or correction of their Personal Data in accordance with the provisions of the PDPO. Any such request for access to and/or correction of Personal Data should be in writing, made in accordance with the PDPO and sent to the Data Protection Officer of Hang Lung Properties Limited at (if by post) 28/F, Standard Chartered Bank Building, 4 Des Voeux Road Central, Hong Kong or at (if by email) privacyofficer@hanglung.com. 

For further information, please refer to Hang Lung Properties Limited’s Privacy Statement at https://www.hanglung.com/en-us/special-pages/privacy-policy-statement.