Senior Officer - Portfoio Support (Technical)

Hang Lung Group Limited (SEHK stock code: 00010) has been engaged in real estate development since 1960. Through its subsidiary Hang Lung Properties Limited (SEHK stock code: 00101), the Group manages a portfolio of over 3.5 million square meters of retail, office, residential, and hotel properties across Hong Kong and the Chinese Mainland.

The Group’s diverse portfolio in Hong Kong includes office towers and malls in prime districts, as well as luxury residential developments in prestigious areas. In the Mainland, under the signature “66” brand, the Company’s mixed-use and retail developments are regarded as premium landmarks, strategically located in the hearts of key cities of Shanghai, Shenyang, Jinan, Wuxi, Tianjin, Dalian, Kunming, Wuhan, and Hangzhou.

Our people are the precious asset of the Hang Lung family and the key to our success. They drive forward our development through their commitment, professionalism and caring services. As we extend our business horizons, we continue to devote significant resources and energy to developing the expertise and skills of our outstanding team.

Integrity, Sustainability, Excellence, and Openness are at the heart of who we are. If you share these values, you could be the talent we are looking for. Join us and grow with us.

Key Responsibilities

• Oversee full-cycle management of commercial renovation projects, covering scheme review, cost estimation, CAPEX budgeting, cross-party coordination (design, engineering, operations, leasing), construction bidding, on-site supervision, change orders, commissioning, defect rectification, handover, and post-evaluation; develop O&M handover guidelines to ensure smooth operations post-renovation.

• Support preparation of CAPEX and OPEX mid-term budgets, with emphasis on routine maintenance and renovation investments; conduct regular cost analysis to identify optimization opportunities.

• Develop and update SOPs for property management, O&M, and renovation engineering; establish a standardized control framework and ensure on-site compliance.

• Lead operational and renovation project post-reviews; identify gaps and propose actionable improvement measures.

• Coordinate with internal teams on ESG implementation, compliance, risk assessment, and safety management; ensure renovation projects meet green building and energy-efficiency requirements.

• Inspect on-site service delivery and O&M quality; identify operational and engineering issues against standards; issue corrective actions and track closure.

• Evaluate on-site team competencies; deliver targeted training on operations and renovation management to align service and engineering standards.

• As an expert panel member, share best practices from high-end commercial properties in Mainland China and Hong Kong; develop standardized practical guidelines.

Requirements:

• Bachelor's degree or above; 8+ years in high-end commercial property, including 3+ years in on-site management or project coordination.

• Professional certification in property/facility management or engineering is preferred.

• Proven experience in full-cycle development or renovation of large-scale commercial complexes in Mainland China; hands-on coordination of budgeting, construction, and acceptance for a single commercial project.

• Strong data analysis, cost control, and cross-functional collaboration skills; customer-centric with proven team management ability.

• Fluent in Chinese and English (written and spoken), including Mandarin; capable of preparing and presenting renovation documents in both languages.

• Willing to be stationed on-site for key renovation projects as needed.

• Familiar with Mainland China renovation regulations, acceptance standards, and maintenance industry norms; able to identify engineering, operational, and compliance risks.
• Embracing our values of integrity, sustainability, excellence and openness.

We are an equal opportunity employer and are committed to fostering a diverse workforce and an inclusive workplace where employees are treated with respect. We welcome applications from all qualified candidates regardless of race, ethnicity, color, gender, age, religion, disability, marital status, or any other characteristic protected by PRC law.

If you have specific needs that require reasonable accommodation during the recruitment process, please let us know.

Personal Information Collection Statement (For recruitment purposes)

Information collected by Hang Lung Properties Limited and/or its associated companies will be treated in strict confidence and will be used exclusively for recruitment and other employment-related purposes. Information collected may be disclosed to such person or organization for the purpose of verifying the accuracy of the information provided by the applicant. The provision of true, complete and accurate information required in support of applications is necessary for selection purposes. Failure to do so may affect the processing and outcome of your application. Applicants who do not hear from us within 8 weeks from the date of application may consider their applications unsuccessful and their personal data will typically be destroyed within 12 months after rejection of the application.