Senior Officer

Job Summary:
Drive Hang Lung’s digital innovation by identifying, developing, and scaling cutting-edge digital solutions. This role combines digital expertise with innovation management to transform business processes, customer experiences, and operational models through emerging technologies.

Job Duties (Included but not limited to the following duties) :

1.    Innovative Project Management & Governance

• Support and help implement digital innovation projects including customer innovation, marketing automation nd the ecosystem between mall and tenant
• Coordinate with business teams and external vendors as a liaison for gathering the business needs and feedback collection
• Oversee the project functionality, troubleshoot issues, and liaise with vendors for technical support.
• Build strong relationships with internal stakeholders and external innovation partners

2.    Project Coordination & Internal Processes

• Assist in user training and create documentation (guides, FAQs) to improve innovation adoption.
• Document innovation request processes, workflows, and SOP for internal teams.

3.    Compliance & Contract Management

• Ensure innovation projects adheres to company policies, data security policies, and contractual obligations with third-party vendors.
• Assist in evaluating and onboarding new requests on features/tools/extensions, including contract reviews with legal/procurement team.

Personal Information Collection Statement of Hang Lung Properties Limited

“Personal Data” in this statement has the same meaning as “personal data” in the Personal Data (Privacy) Ordinance (Chapter 486 of the Laws of Hong Kong) (“PDPO”). Personal Data collected by Hang Lung Properties Limited and/or its associated companies (the “Hang Lung Group”) will be treated in strict confidence and be used exclusively for recruitment and other employment-related purposes and will be disclosed or transferred to the responsible person(s) concerned with applicants’ applications. The provision of true, complete, accurate and up-to-date Personal Data required in support of applications is necessary for selection purposes. Failure to do so may affect the processing and outcome of applications. Personal Data provided by successful candidates will be retained as part of Hang Lung Group’s employee records for employment and benefit-related purposes. Applicants who do not hear from Hang Lung Group within 8 weeks from the date of application may consider their applications unsuccessful and their Personal Data will be deleted or destroyed within 12 months from the date of application. Applicants have the right to request access to and/or correction of their Personal Data in accordance with the provisions of the PDPO. Any such request for access to and/or correction of Personal Data should be in writing, made in accordance with the PDPO and sent to the Data Protection Officer of Hang Lung Properties Limited at (if by post) 28/F, Standard Chartered Bank Building, 4 Des Voeux Road Central, Hong Kong or at (if by email) privacyofficer@hanglung.com.

For further information, please refer to Hang Lung Properties Limited’s Privacy Statement at https://www.hanglung.com/en-us/special-pages/privacy-policy-statement.